In
order to compete in the electronic era, businesses must be prepared to use technology-
mediated channels, create internal and external value, formulate technology
convergent strategies, and organize resources around knowledge and relationships
(Rayport & Jaworski, 2001).
Tourism information systems (TIS) are a new type of business system that serve
and support e-tourism and e-travel, such as airlines, hoteliers, car rental companies,
leisure suppliers, and travel agencies. These systems rely on travel-related infor-
Develop ng Dynam c Packag ng Appl cat ons
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mation sources to create tourism products and services. The information present
on these sources can serve as the springboard for the development of a variety of
systems, including dynamic packaging applications, travel planning engines, and
price comparison applications.
In this chapter we are particularly interested in studying the development and
implementation of dynamic packaging applications.
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