BPR
theory and workflow idea allow to take into consideration vertical processes involving
a single company department, but process, usually, covers several departments
(a process may involve also several companies), so BPR and workflow do not cover
the overall company complexity.
The traditional vertical vision of the company that locates business logic in functional
areas is not the best way to provide the overall vision of the company and to
improve process management, so this vision is today abandoned: Managers need
a horizontal vision with the goal to manage the overall flow and to understand and
correct??”in the most rapid way possible??”managements errors. Obviously, we speak
0 Pa ano and Gu do
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about administrative business processes extended throughout the entire organization
where they take place.
Actually, the attention is turned to the BPM with an innovative idea that allows us
to have a horizontal (rather than vertical) vision of the company and to consider
processes where steps are performed both from people and systems.
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