Whilst workflow may be manually organised, in practice
most workflow is normally organised within the context of an IT system to provide
computerised support for the procedural automation??? (p. 6), and therefore WfMC
defines workflow as ???The computerised facilitation or automation of a business
process, in whole or part??? (p. 6), and a workflow system as ???A system that completely
defines, manages and executes workflow through the execution of software
whose order of execution is driven by a computer representation of the workflow
logic??? (p. 6).
Workflow systems are often related to business process reengineering (BPR) because
of the fundamental rethinking of business processes with ICT. Riempp (1998) starts
from these optimised processes to the execution of the workflows (pp. 47-52). (See
Figure 4.)
The optimised business processes are often represented through a graphical business
process model. However the BPM tools do not only ???draw??? the business processes
but add management attributes to the business processes and their business process
steps, such as the needed competence to execute an activity, or the used ICT applications.
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