Background:...................................
Prior.Models.and. Heuristic. Basis
In general, models help organize information, According to Vail (2000), ???Models
efficiently capture, store, and help communicate enterprise knowledge in many forms,
ranging from stories (verbal models) to diagrams (pictorial models) to spreadsheets
(quantitative models)??? (p. 10). Among the limited existing models for this new field,
Leonard (1999) focuses on the individual consultant in the knowledge industry;
however, this comprehensive approach results in a complex and somewhat unwieldy
model. Luan and Serban (2002) propose a tiered knowledge management model,
capturing tacit knowledge within an organization. Malhotra (2004) provides two
models, differing by routine or structured information and nonstructured/routine;
however, the models focus more on technology than on the human element. The
proposed model of knowledge sharing attempts to overcome and provide a comprehensive
but simplified model, capturing key relationships in a manageable, visual
format (Beck & Schornack, 2005).
Pages:
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498