The
critical integration elements of the model clarify purpose (intentions and audience)
and method (technical tools and human processes). The interaction of purpose and
Figure 3. Model of knowledge sharing
INTENTIONS
Few Short.Term
Long.Term
Informal..- Formal
HUMAN.PROCESS
Individualistic
Comprehensive
Analytic..- Synthetic
TECHNICAL.TOOLS
Limited
Extensive
Storage.- Connectivity
AUDIENCES
Feedback Timeliness
Feedback
Efficienty
to.Knowledge to.Information
Multiple
Internal..- External
ASSUMPTIONS Purpose
CREATIVITY
.....CHAOS
Method STATUS
Individual
Organization
Individual
Organization
A Commun cat ons Model for Knowledge Shar ng
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method embody the process labeled creativity/chaos in the model. The term chaos
does not mean confusion but reflects the aspects of chaos theory which recognizes
how disparate and random actions may create patterns out of disparate elements.
The chaos/creativity interaction of purpose and method results in output products
subject to multiple interpretations.
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