Feedback, critical to the process, revises and
refines both knowledge and information (Figure 3).
Inputs:.Status
The inputs to the model on the left side include the objective status and subjective
assumptions. Although inputs to the knowledge sharing system tend to remain rather
stable, they may change over time, usually changing rather slowly.
Status, the objective, verifiable elements in any human encounter, consists of two parts:
the individual and the organization. All communication begins with the individual,
whether a corporate executive or a beginning clerical assistant. At the individual
level, status includes both the person??™s background (education, experience, gender)
and their role in the organization (job title, job description, specific responsibilities).
Because the knowledge sharing varies by type of organization, the organization itself
becomes a significant status element, where organization may include the overall
company or a single department. Among numerous ways to classify an organization,
two significant aspects include size and diversity.
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