Emerging Internet technologies have led to e-business processes
that aim to achieve business goals where information and knowledge exchange
enables and facilitates the execution of inter-organizational business activities and
supports decision making that is underlying these activities. Information sharing
among partners in e-business is conceived to be the key to alleviate problems related
to demand volatility and capacity planning and is critical for efficient workflows
(Bellini, Gravitt, & Diana, 2001). Even more critical for achieving efficiency in ebusiness
workflows is transparency in information (availability of information in an
unambiguously interpretable format) through effective integration of information
flows across a supply chain (Singh, Salam, & Iyer, 2005).
In executing processes across inter-organizational systems, human and software
agents perform activities that require access to organizational knowledge resources.
In this respect, cooperation in the form of knowledge sharing may increase each
partner??™s knowledge base and therefore their competitiveness (Loebecke, Van
Fenema, & Powell, 1999; Lorange, 1996).
Pages:
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534