In fact, many
firms have adopted e-business models to improve their collaborative capabilities
(Segars & Chatterjee, 2003). Regarding business processes, they are typically
modeled as deterministic, action-event sequences in workflow-based information
systems and workflow automation systems. Workflows establish the logical order
of execution between individual task units that comprise intra-organizational and
inter-organizational business processes. The Workflow Management Coalition (www.
wfmc.org) describes business process as ???a sequence of activities with distinct inputs
and outputs and serves a meaningful purpose within an organization or between
organizations??? (Dustdar, 2004 p. 460).
A process definition is the representation of a business process in a form which
supports automated manipulation, such as modeling, or enactment by a workflow
management system (WfMS). The process definition consists of a network of activities
and their relationships, criteria to indicate the start and the termination of
the process, and information about the individual activities, including participants
and data (www.
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