We focus on two specific types of knowledge in this research:
1. . Component.knowledge: Component knowledge includes descriptions of skills,
technologies, tangible and intangible resources and is amenable to knowledge
exchange (Hamel, 1991; Tallman, Jenkins, Henry, & Pinch, 2004).
2. . Process.knowledge: Process knowledge is typically embedded in the process
models of workflow management systems or exists as coordination knowledge
among human agents to coordinate complex processes.
Component and process knowledge are central to activities of human and software
agents in inter-organizational e-business processes; therefore, the standard representation
of both type of knowledge is fundamental to achieve semantic knowledge
transparency. Newell (1982) regards knowledge as ???whatever can be ascribed to an
agent, such that its behavior can be computed according to the principle of rationality???
(p. 105). This definition forms a basis for functional KM using agents, human,
and software when using explicit, declarative knowledge that is represented using
standards-based knowledge representation languages that can be processed using
reasoning mechanisms to reach useful inferences.
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