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A. F. Salam and Jason R. Stevens

"Semantic Web Technologies and E-Business: Toward the Integrated Virtual Organization and Business Process Automation"

Ontology is seen as a key enabler for the Semantic Web. Also, ontologies
are useful for improving the accuracy of Web searches (Antoniou & Harmelen,
2004). Thus, ontology development in a variety of domains will enable us to realize
the potential of the Semantic Web. In addition, there is a need to develop ontology
based on widely accepted or de facto standards such as Resource Description
Framework (RDF)/RDF Schema (RDFS) and Web Ontology Language (OWL) in
order to ensure the easiness of integration among ontologies.
The purpose of this paper is to present a domain-specific ontology, to propose a
conceptual model of a Semantic-Web-driven KM system with such components as
resource, metadata, ontology, and user and query layers. Finally, we discuss how
the Semantic-Web-driven KM systems can support KM process by overcoming the
limitations existing in current KM.
This chapter is organized as follows: after this introductory section, ???Relevant
Liturature and Scenarios??? reviews related literatures and presents two scenarios in
the tourism business domain. ???Ontology Design for Tourism Business??? designs the
ontology providing answers to queries of the scenarios.


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