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A. F. Salam and Jason R. Stevens

"Semantic Web Technologies and E-Business: Toward the Integrated Virtual Organization and Business Process Automation"

The
Semantic-Web-driven KM systems support KM process by enabling the current KM
systems to overcome their search and integration limitations in several ways.
First, the Semantic-Web-driven KM systems enable global knowledge acquisition
and creation by extending the scope of KM to the Internet Web beyond intra-organization.
The Semantic-Web-driven KM systems also promote knowledge creation
with the extended CoP (Communities of Practice) to the Internet space and support
of e-learning. Second, the Semantic-Web-driven KM systems enable us to share
global knowledge without making a change in given storage modes whether they are
files, documents, or databases, because all knowledge resources are represented as
metadata based on RDF. Finally, software agents disseminate and transfer knowledge
more efficiently so that users can use knowledge suitable to their preferences because
of machine-processable representation and semantic search. This paper sheds new
insights on the application of the Semantic Web to KM as an IT innovation and
provides a framework of the Semantic Web-based KM systems.


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