Ayers (2001) comments that
no information is better than bad information. Kalakota, Stallaert and Whinston
(1996) and Singh (1996) agree that in order for information to replace inventory
the information must be accurate, timely, available, and unambiguous. Organisations
where access to timely demand information is available are able to make an
informed decision earlier, dragging the push-pull boundary closer to the start of the
supply chain (Mason-Jones & Towill, 1998). Information which is distorted, missing,
or not timely leads to disruptions within the supply chain, extra costs, and the
bullwhip effect (Childerhouse et al., 2003; Mason-Jones & Towill, 1998).
Blake and Pease
Copyright ?© 2007, Idea Group Inc. Copying or distributing in print or electronic forms without written permission
of Idea Group Inc. is prohibited.
Collaboration
Emerging technologies for SCM are collaborative commerce, e-markets, and collaborative
planning forecasting and replenishment (CPFR) (Turban et al., 2004).
Collaborative commerce is made possible by Web commerce and means that any
participants in the supply chain may work together regardless of their place in the
supply chain.
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